HGi help

What is HGi?

HGi is a new way to bring you closer to Henderson’s investment expertise, through the use of online personalisation. As one of the UK’s leading investment managers we have a wealth of investment insight that we want to share and HGi will enable you to discover and connect with the insight you need at the touch of a button. HGi allows you to follow the managers you are interested in, the funds you invest in or the topics you are researching and to access this content via the web, email or your smartphone.

Following

Following is much like subscribing to the content available via HGi. You will see follow buttons next to expert authors, fund names and topics that allow you to add these items to your HGi profile. To follow you must first create an HGi profile (see below). When you are signed in to this website with your profile, the HGi hub page will show personalised insight under the heading "My HGi", based on who and what you are following.

You can follow and stop following items at any time by clicking on the follow buttons; a green follow button indicates that you are actively following.

You can manage what you follow at any time via the "My profile" link in the blue bar at the top of every page or in the mobile site dropdown menu. Select the “My follow options” tab

Email

To receive personalised insight from HGi via your inbox you can subscribe to one of our regular emails. Each email you receive will contain a "My HGi" box with the latest content relevant to you. Select the regularity of email whenever you follow or manage your communication options via your profile.

Every time you follow something your existing email subscriptions will be shown and you can modify them to best suit your needs.

Your profile

Your profile is your HGi identity and is used to store your preferences and contact details. To use HGi personalisation you first need to create a profile.

To create a profile you need to provide some basic information and choose a password. You will then be sent a verification email to ensure your email address has been correctly captured. On receipt of the verification email you need to click through to the verification page and confirm your password. Although you can sign in and personalise the Henderson site without verifying, you will need to verify your profile before we can send you any emails.

If you forget your password use the link on the “Sign in” page to reset and follow the instructions provided.

You can manage all of the preferences within your profile via the links in the blue bar at the top of every page (or the main menu accessed via the link in the top right on our mobile site). The preferences are arranged into four sections:
  • My communication options: Select and manage the regular emails and publications you want to receive
  • My funds:  Select and manage the funds you want to follow
  • My follow options: Select and manage the topics, tags, regions, asset classes and experts you want to follow
  • My details: Enter or change your contact details and profile password

Reading list

The HGi reading list is designed allow you to save items you find interesting for later access. Every article, video etc includes a "Save to my reading list" button. You need to be signed in with your HGi profile to save an item. Once saved, items can be accessed via the "My reading list" button shown in the "My HGi" box on the HGi hub page and elsewhere.

Sharing

Other than Twitter, we have a number of ways in which you can share and bookmark any article that you find interesting.

You can email content to a colleague or friend by filling in the form displayed when you click on this link. Please note that we do not record your email address or the recipients email address when you use this service.

You can also embed Henderson video and audio content into your own website or blog. When you see the embed link, click it to obtain all of the necessary code.

Social bookmarking is a method of saving personal bookmarked web pages online, this then enables you to share them with others.  Examples of social bookmarking services include: Digg, reddit, Diigo and StumbleUpon.

RSS

RSS stands for “Really Simple Syndication”. It is a way for gathering content from multiple websites at once, without having to visit each individual site, via something called a “news reader” or via a personalised news or start page.

If you already have a desktop or web based news reader, click on the RSS feed button to add the news feed for this Henderson website. The RSS feed will contain all articles published to this website.

If you don’t have a news reader, you could create an account with Google Reader, a popular web based news reading service. Once you have created your account, return to the Henderson webpage, click on the relevant button and follow the instructions provided by the service.