Commitment to client services
At Henderson Global Investors, service to institutional clients is of paramount importance and we seek to provide a comprehensive and professional service for clients.
Our staff are both professional and accessible and are prepared to tackle challenges and find solutions. We look to establish regular communication with our clients and their consultants through direct meetings and by attending industry events.
A specific client service team is allocated to each institutional client relationship. The team is made up of experienced direct service and investment professionals - a structure which enables us to meet client requirements in a timely and efficient manner.
These highly focused teams are responsible for providing high levels of client service and investment performance. Our aim is to provide stability and this can only be achieved with consistent service levels. Our record of maintaining long-standing business relationships shows that many of our clients believe we have exceeded their service expectations.